WE ARE Novoclouds
We are a privately held company.
Our mission statement explains the only objective we pursue: to provide lightning-fast hosting coupled with knowledgeable technical assistance at reasonable, long-term costs.
We cultivate lifelong client connections because we are in it for the long haul.
Novoclouds debuted in the latter part of 2013. Four years later, Already, we were providing hosting for more than 145,000 websites for satisfied clients in 5 different nations.
Client Onboarding
As soon as you become a customer of Novoclouds, you become a member of the family. We'll help you set up and maintain your websites. Furthermore, we'll walk you through the setup procedure for WordPress or any other software we provide.
Additionally, we're happy to offer free website migration from your existing hosting company. Simply provide us the information for your previous hosting provider, and we'll transfer the data from their servers. To ensure there is no downtime during the transfer, we will work directly with you to plan it.
Along with our onboarding assistance, we'll make sure your site is running at its full potential. As we locate performance issues, we'll recommend proactive solutions.
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2023What we are supposed to achieve this year
Lots of things are happening. We have many enhancements planned to elevate our service quality. These include introducing new support languages, launching a modern and user-friendly website for a seamless customer experience, and much more...
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2022The year of change a fresh new website...
The year of change, a fresh new website, a brand new portfolio, 3 brands acquisitions and a lot of new people joining our team(new support center in Lagos ) - just a few things that changed in 2022 for us. By the end of the year, we achieved 20,000 active clients and we host more than 250,000 websites
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2021Milestones galore we reached a few important...
Milestones galore we reached a few important milestones through 2021 - 2,500 active clients, With a new more competitive pricing model and updated hosting plans, Novoclouds was permanently established as one of the leading cloud-based shared hosting providers on the market with many exciting new projects to look forward to in 2022.
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2020A lot of hard work and global team from a small team...
A lot of hard work and global team from a small team in 2019, we entered 2020 as a small company of twenty five people working in three offices locations in UK, Indonesia and Bulgaria . It was time to seize the moment and start scaling to meet the growing demand and customer base needs' also added 7 servers locations to be able to bring real worldwide hosting solutions.
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2019Launched Novoclouds after almost four years...
Launched Novoclouds after almost four years from when we run our last hosting businesses that sold to GoDaddy , our co-founders gathered on a new project called Novoclouds- a privately funded cPanel-based cloud hosting service provider with three key features in mind support, security, and performance.
100% customer satisfaction is our goal.
No Unseen, Dangerous Extras
Easy payment process. For SSL certificates, transfers away, backups, or any other obnoxious covert increases, we won't try to charge more.
Global Locations
You may put servers close to your consumer base because there are 12 server locations worldwide. Designed to fulfil data residency rules and ideal for quick access.
Entirely Automated
The most recent developments in central management, deployment, and monitoring are fully utilised by us. By doing this, we can provide the ideal hosting environment while minimising expenses.
Friendly, Knowledgeable Support
No matter how big or little the issue, Novoclouds' knowledgeable customer service team will be on hand to maintain client satisfaction. We enjoy serving your professional and personal requirements. We specialise in it, and we do it really well.
Lack of Sales Commission
We don't use aggressive salespeople. You will receive our cheapest hosting package, which costs $5.99, if that is all you want.
24/7 Live Chat & Phone Support
If you need help or have concerns about your hosting package, feel free to contact us at any time.
No Unseen, Dangerous Extras
Easy payment process. For SSL certificates, transfers away, backups, or any other obnoxious covert increases, we won't try to charge more.
Global Locations
You may put servers close to your consumer base because there are 12 server locations worldwide. Designed to fulfil data residency rules and ideal for quick access.
Entirely Automated
The most recent developments in central management, deployment, and monitoring are fully utilised by us. By doing this, we can provide the ideal hosting environment while minimising expenses.
Friendly, Knowledgeable Support
No matter how big or little the issue, Novoclouds' knowledgeable customer service team will be on hand to maintain client satisfaction. We enjoy serving your professional and personal requirements. We specialise in it, and we do it really well.
Lack of Sales Commission
We don't use aggressive salespeople. You will receive our cheapest hosting package, which costs $5.99, if that is all you want.
24/7 Live Chat & Phone Support
If you need help or have concerns about your hosting package, feel free to contact us at any time.
Our offices
The welfare of our employees is a top priority for our organisation. We have set up our offices in prime locations to enable this. We don't need to be situated close to data centres because we employ "public cloud" servers. Additionally, we are aware of the detrimental effects overnight shifts have on both consumers and staff. As a result, our five locations allow our team members to balance their personal and professional lives while still offering excellent, round-the-clock client service.
United Kingdom -London
Novoclouds has a strong local presence. On warm days, team members may enjoy the outdoors at the dog-friendly workplace, and for business gatherings, we have the convenience of a local pub that is owned by two of our founders. Meetings can be scheduled by communication from both prospective and current clients.
Germany - Munich
Our Germany - Munich office is tucked away in a gorgeously renovated home in the Munich. As a reflection of the cultural mash-up that is Bali, our staff is made up of people from Indonesia, Australia, Singapore, and Europe. Our workday often begins before 8 am, however this gives us the opportunity to end early and take advantage of Bali's stunning beaches. The island also encourages a healthy lifestyle by placing a focus on healthy food and has a strong coffee shop culture.
India - Sukhliya
There is a significant presence of Novoclouds in Sukhliya. Even for animal pals, our working environment is welcoming and accommodating, and in nice weather, we give staff access to outside spaces. Please get in touch with us to schedule a meeting if you're an existing or potential client.
Bulgaria - Sofia
Sofia, Bulgaria, is a city with a complex tapestry of cultures and ideas that skillfully combines Eastern and Western influences. The building where our office is located was constructed in the early 20th century, and the upper floors are now a gallery featuring Bulgarian art. Sofia has dominated Eastern Europe's technological scene for the past ten years. This is largely because Bulgaria had a strong legacy in technical education, with several colleges devoted to technology and engineering, and was the Eastern Bloc's computer hub.
Nigeria - Lagos
The Lagos, Nigeria, branch of Novoclouds is dedicated to provide its workers a friendly and welcoming work environment. Everyone who enters our doors feels welcome thanks to our pet-friendly environment, and when the weather is nice, our outdoor spaces provide a refreshing change of view.
